Role

Project Manager

Skills and Tasks

Visual Design

Interaction Design

User Testing

User Research

Tools

Figma

Duration

10 Weeks, Spring 2025

Team

Andrea Da Silva / UI Lead

Nikki Hahn / Illustration and Exterior Lead

Alana Watts / Branding and Visual Lead

Austin De Nijs / Animation and Interior Lead

Disney's Future In-Park Transportation Experience

Disney's Future In-Park Transportation Experience

DreamLine is a compact, self-driving, electric vehicle designed to enhance the in-park experience at Disney. Equipped with climate-controlled seating and an interactive table, it helps guests navigate, rest, and enjoy entertainment, dining, and shopping on the go. Personalization features and thoughtful accessibility make it a restful way for families to move through the park, empowering longer and more joyful visits.

My Role

My Role

As Project Manager, I ensured we met all deadlines while fostering strong collaboration and communication. I delegated tasks based on teammates’ strengths and growth goals, mentored peers in UX and visual design, and helped create a supportive, team-driven culture.


I focused on the development of the interactive table, focusing on the map and dining features, from paper prototyping to high-fidelity UI in Figma. I also supported other widget designs, built a full map flow prototype, and conducted user testing. Throughout the project, I actively contributed to research by interviewing and surveying Disney guests to ground our work in real needs.

Concept

Concept

Concept

Choose Your Ride Around The Disney Parks

Choose Your Ride Around The Disney Parks

Choose Your Ride Around The Disney Parks

Relax Between Activities

Relax Between Activities

Control Your Ride And Stay Immersed With The Interactive Table

Control Your Ride And Stay Immersed With The Interactive Table

Magic Between the Moments.

Magic Between the Moments.

Research

Research

Research

Lets Be Honest, Exploring Theme Parks Can Be Exhausting

Lets Be Honest, Exploring Theme Parks Can Be Exhausting

Long walks, intense heat, overwhelming crowds, and the pressure to make the most of every moment often turns what should be a day of fun and connection into an experience marked by exhaustion and frustration.

@121uy

at Reddit

Both my wife’s parents don’t walk well and refused to get an ECV. Walking around the park took forever and the kids were kids and kept whinnying. By the end of the day they were all in PAIN.

@user_034

at Disboards

I will start “training” about a year before the trip and get myself up to 5 miles a day if I can per walking session.

@efisher

at Disboards

We have little ones, and after a long day at the parks, their little legs get extremely tired.

@Mouseketeer

at Disboards

Any tips on how to cope with Disney walking and not die while trying?

@_disney_adult_

at Reddit

Even for perfectly healthy people with no mobility issues Disney parks are A TON of walking.

@Mouseketeer

at Disboards

Any tips on how to cope with Disney walking and not die while trying?

@Unknow

at Gwapodiatry

Bring a pencil in your luggage (one with ridges is even better). In your hotel room after the parks, place the pencil under each foot and roll it back and forth.

@shannon_0034

at Reddit

The hardest part of Disney world is the constant pounding on the concrete. Find some magnificent shoes if you want to survive.

@user_034

at Disboards

Take Advil before you leave for the day, trust me.

@efisher

at Disboards

We have little ones, and after a long day at the parks, their little legs get extremely tired.

@user_034

at Disboards

I will start “training” about a year before the trip and get myself up to 5 miles a day if I can per walking session.

@Unknow

at Gwapodiatry

Bring a pencil in your luggage (one with ridges is even better). In your hotel room after the parks, place the pencil under each foot and roll it back and forth.

@_disney_adult_

at Reddit

I’m a perfectly healthy and capable mid 30’s adult and that night the walk from the park to the bus was a killer.

@CaiomheSkeever

at Reddit

I figure I need to get my butt in gear if I'm going to have any hopes of enjoying this trip.

@_disney_adult_

at Reddit

Anyone has any tips on how I can navigate my park days with my older mom that has some hip problems? Would she be even able to enjoy?

@shannon_0034

at Reddit

The hardest part of Disney world is the constant pounding on the concrete. Find some magnificent shoes if you want to survive.

@CaiomheSkeever

at Reddit

I figure I need to get my butt in gear if I'm going to have any hopes of enjoying this trip.

@user_034

at Disboards

Take Advil before you leave for the day, trust me.

@_disney_adult_

at Reddit

Anyone has any tips on how I can navigate my park days with my older mom that has some hip problems? Would she be even able to enjoy?

Surveying Families To Uncover Their Disney Experience

Surveying Families To Uncover Their Disney Experience

We surveyed 129 recent Disney visitors, with a focus on families with young children and those with mobility challenges.

83/129

Claimed feeling extremely tired often or all the time.

43%

Want In-Park Transportation Options

38%

Unsatisfied With Current Transporation

57%

Unable to Find Shade

40%

Had Difficulty

Navigating

83/129

Claimed feeling extremely tired often or all the time.

43%

Want In-Park Transportation Options

38%

Unsatisfied With Current Transporation

57%

Unable to Find Shade

40%

Had Difficulty

Navigating

Interviews To Understand Individual Experiences

Interviews To Understand Individual Experiences

Eight in-depth interviews revealed that kids often feel overwhelmed by the heat and the amount of walking, parents struggle to balance group needs, and older adults found it difficult to keep up with the group and find shaded rest areas.

On-Site Research at Disney

On-Site Research at Disney

Our team visited Animal Kingdom, Disney’s largest park, and conducted impromptu interviews and ethnographic studies.

Observation Log

Observation Log

As we experienced the park, we noted down everything we observed and felt ourselves, from the shuttle bus into the entrance, to the amount of people resting in the shade throughout the day.

Interview Insights With Guests At The Park

Interview Insights With Guests At The Park

We talked to people waiting in lines and resting in the shade to ask about their experience and if the heat and extensive walking caused exhaustion. While half who we asked were not strongly affected, we found older guests and large groups had the most difficulties.

“My dad’s on a scooter and we keep getting separated”

“My dad’s on a scooter and we keep getting separated”

“We wanted to check out the merch but didn’t want to waste time…”

“We wanted to check out the merch but didn’t want to waste time…”

“I’m a walker so I have no problems, but other members of my family need to take breaks”.

“I’m a walker so I have no problems, but other members of my family need to take breaks”.

“I am not tired at all because of my mobility bike. Everything here is perfect”.

“I am not tired at all because of my mobility bike. Everything here is perfect”.

“I get tired from walking but I have to power through to keep up”.

“I get tired from walking but I have to power through to keep up”.

‘There are strollers everywhere! It’s like we’re in a parking lot’

‘There are strollers everywhere! It’s like we’re in a parking lot’

“Managing a large group of kids can be difficult”.

“Managing a large group of kids can be difficult”.

“My dad’s on a scooter and we keep getting separated”

“We wanted to check out the merch but didn’t want to waste time…”

“I’m a walker so I have no problems, but other members of my family need to take breaks”.

“I am not tired at all because of my mobility bike. Everything here is perfect”.

“I get tired from walking but I have to power through to keep up”.

‘There are strollers everywhere! It’s like we’re in a parking lot’

“Managing a large group of kids can be difficult”.

Five Major Problem Areas

Five Major Problem Areas

Solution

Solution

Solution

A Mobile Disney Experience

A Mobile Disney Experience

Based on our insights, we designed DreamLine, a themed, family-sized, self-driving electric vehicle that offers guests a restful, immersive way to travel through the park. It features climate-controlled, shaded seating and an interactive table for planning, shopping, dining, and entertainment.

Compact Self-Driving Electric Vehicle

The size of a golf cart, and travels at walking speed on dedicated lanes within the park.

Themed Around Favorite Character

An experience themed around the guest's favorite Disney character.

Comfortable, Climate Controlled Interior.

Private space to cool off with comfortable seating for 4 to 6 guests.

Built-In Storage

Storage for bags and strollers underneath the seat.

Comfortable, Climate Controlled Interior.

Private space to cool off with comfortable seating for 4 to 6 guests.

Wheelchair Accessible

Removable seats and ramps for wheelchairs.

Panoramic Windows

Allows guests to continue experiencing the park's atmosphere while en-route.

Built-In Storage

Storage for bags and strollers underneath the seat.

Interactive Table

Featuring park maps, scheduling tools, car controls, and entertainment.

AI-Powered Planning

Helps guests optimize their park route and reach attractions with the lowest wait-times.

Entertainment

Movies, songs, games, shopping, and dining features enhance the park experience.

Entertainment

Movies, songs, games, shopping, and dining features enhance the park experience.

Validating Demand

To gauge interest in this solution, we surveyed 87 members of our target audience. These results confirm that there is a strong demand for an accessible, enjoyable way to move through the park.

64/87

Interested in using the vehicle.

42/87

Find the vehicle helpful.

Ensuring Safety

Our survey revealed concerns about safety in a crowded theme-park setting. DreamLine vehicles solve those concerns with dedicated lanes, advanced safety features, and maintaining a limited fleet.

Dedicated Lanes

For the DreamLine to seamlessly navigate around the parks.

Advanced Safety

To detect people and objects, move at walking speeds, and avoid collisions. Seatbelts and emergency stop buttons provide guests with reassurance and control.

Limited Fleet

To preserve the park’s atmosphere and avoid turning Disney into a highway.

Interactive Table

Interactive Table

Interactive Table

The Heart of the DreamLine

The Heart of the DreamLine

Giving guests full control of their park journey, and the ability to plan routes, shop, order food, and enjoy entertainment in one seamless, themed interface. Real-time AI-generated routes optimize for preferences, wait times, and walking distance, enhancing accessibility and enjoyment for all.

Free-Form Interaction Design

Free-Form Interaction Design

An exciting challenge to solve was that the UI had to be especially flexible, as guests are seated on either side of the table, potentially with different objectives. Our team had to solve for orientation, screen sharing, and multi-widget functionality. We designed a fluid, customizable interface that lets guests interact with individual widgets independently or collaboratively.

Paper Prototyping

Paper Prototyping

To explore these interaction patterns, we began with paper prototyping. This helped us refine the design, scale, and layout of widgets, and explore how physical interactions would translate across a horizontal surface. We tested widget rotation, orientation switches, and layout scaling, emphasizing simplicity and intuitive feedback.

UI Iterations and Developing A Visual Identity

UI Iterations and Developing A Visual Identity

We jumped into Figma to begin developing the table’s visual identity. This required extensive iteration. Initially, we drew UI inspiration from popular platforms to align with guest's mental models (such as Disney+ for entertainment and Spotify for music).

iPad

Redefining the UI

Redefining the UI

Redefining the UI

However, our approach of modeling from existing platforms quickly revealed an issue: each interface looked different and were becoming overly complex. They began to resemble an iPad, each with their own navigation and in-depth features.


This wasn’t our goal. We envisioned a more dynamic layout of simple widgets. In response, we stripped down each feature to its essentials, offering just what guests need.

However, our approach of modeling from existing platforms quickly revealed an issue: each interface looked different and were becoming overly complex. They began to resemble an iPad, each with their own navigation and in-depth features.


This wasn’t our goal. We envisioned a more dynamic layout of simple widgets. In response, we stripped down each feature to its essentials, offering just what guests need.

However, our approach of modeling from existing platforms quickly revealed an issue: each interface looked different and were becoming overly complex. They began to resemble an iPad, each with their own navigation and in-depth features.


This wasn’t our goal. We envisioned a more dynamic layout of simple widgets. In response, we stripped down each feature to its essentials, offering just what guests need.

Building Visual Consistency

Building Visual Consistency

Building Visual Consistency

To support our shift toward a more widget-based UI, we created style guides to ensure visual cohesion across all elements. These guides helped us maintain a consistent visual language to align our team, while allowing flexibility in widget size, layout, and interaction.

To support our shift toward a more widget-based UI, we created style guides to ensure visual cohesion across all elements. These guides helped us maintain a consistent visual language to align our team, while allowing flexibility in widget size, layout, and interaction.

To support our shift toward a more widget-based UI, we created style guides to ensure visual cohesion across all elements. These guides helped us maintain a consistent visual language to align our team, while allowing flexibility in widget size, layout, and interaction.

Widget

Typography: Modern fonts for a clear, contemporary feel.


Shapes & Layout: Grid-based design with rounded cards and modules.


Icons: Flat icons, adding visual hierarchy without clutter.

Color Palette: Soft, colorful palette on main elements elevates magic and family fun.


Typography: Clean, friendly, rounded.


Shapes & Layout: Rounded boxes and ample white space.


Illustrations: Simple playful illustrations enhance emotional connection.

Minimalist Design: Clean shapes and limited text.


Rounded Icons & Characters: Smooth edges give a friendly, approachable look.


Playful, Cartoon Style: Expressive, fun illustrations add personality and charm.


Clean Layout: Ample white space and clear buttons guide the user with ease.

Color Palette: Bright, saturated tones. Each tag color has a clear semantic purpose.


Icons: Simple filled icons with rounded corners.


Illustrations: Flat, vectorized, colorful.

Typography: Modern fonts for a clear, contemporary feel.


Shapes & Layout: Grid-based design with rounded cards and modules.


Icons: Flat icons, adding visual hierarchy without clutter.

Color Palette: Soft, colorful palette on main elements elevates magic and family fun.


Typography: Clean, friendly, rounded.


Shapes & Layout: Rounded boxes and ample white space.


Illustrations: Simple playful illustrations enhance emotional connection.

Minimalist Design: Clean shapes and limited text.


Rounded Icons & Characters: Smooth edges give a friendly, approachable look.


Playful, Cartoon Style: Expressive, fun illustrations add personality and charm.


Clean Layout: Ample white space and clear buttons guide the user with ease.

Color Palette: Bright, saturated tones. Each tag color has a clear semantic purpose.


Icons: Simple filled icons with rounded corners.


Illustrations: Flat, vectorized, colorful.

Mid Fidelity UI

Mid Fidelity UI

High Fidelity UI

High Fidelity UI

Evolution

Evolution

Testing The Interactive Table With A Projector

Testing The Interactive Table With A Projector

We projected the UI design onto a tabletop for interactive testing. Participants navigated the interface in real time, opening widgets, scaling them, passing them across the table, and rotating or interacting with them independently. Feedback from testers confirmed the system’s intuitiveness and the delight of its features.

Testing The Map Prototype

Testing The Map Prototype

Further rigorous testing focused on the map feature, one of the most complex flows. Testers found the map to be intuitive and flexible to their needs, allowing them to easily understand, rearrange, and start their route. Only minor feedback was advised, such as increasing touch targets and text sizes.

Car Development

Car Development

Car Development

Golf Cart Size Vehicle

Golf Cart Size Vehicle

Golf Cart Size Vehicle

After visiting Disney, we took a stop at The Villages, Florida, we became inspired by how compact golf carts serve as a primary mode of transport. We envisioned a similar form factor adapted for Disney, so we observed various types of golf cart’s scale, form, and seating arrangements. This experience helped us better visualize and understand the design considerations for our project.

After visiting Disney, we took a stop at The Villages, Florida, we became inspired by how compact golf carts serve as a primary mode of transport. We envisioned a similar form factor adapted for Disney, so we observed various types of golf cart’s scale, form, and seating arrangements. This experience helped us better visualize and understand the design considerations for our project.

After visiting Disney, we took a stop at The Villages, Florida, we became inspired by how compact golf carts serve as a primary mode of transport. We envisioned a similar form factor adapted for Disney, so we observed various types of golf cart’s scale, form, and seating arrangements. This experience helped us better visualize and understand the design considerations for our project.

Creating The Pod Design

Creating The Pod Design

We aimed to create a compact pod with an exterior design that seamlessly integrates into the Disney park environment. We drew inspiration not only from beloved characters but also from the worlds they inhabit and the surrounding landscape. While evoking a sense of magic and nostalgia, the vehicle’s sleek, futuristic form reflects the innovation of an autonomous EV, capturing both the wonder of Disney and the forward-thinking spirit of the park’s future.

Pod Variations Based On Character

Pod Variations Based On Character

Guests can choose their favorite Disney character to theme the exterior and interior design of the pod around, making each pod a unique experience that resonates with their family's interests.

Interior Design

Interior Design

The interior of the DreamLine pod is designed to balance comfort, accessibility, and engagement. It features a comfortable seating arrangement for up to four guests, centered around the interactive table. Seats are removable for wheelchair accessibility. Panoramic windows offer sweeping views of the park. Under-seat storage provides convenient space for bags and strollers.

Branding

Branding

Branding

Creating the DreamLine Identity

Creating the DreamLine Identity

Rather than relying solely on Disney’s existing brand language, we expanded upon it to create a unique identity for DreamLine, one that could later be adapted for other parks or contexts.

The logo features a stylized path winding through a cloud and the “second star to the right,” an homage to Neverland’s legendary entry point - a beacon to reach a desired destination.

Magic Between the Moments.

Magic Between the Moments.

Booking The DreamLine

Booking The DreamLine

Booking The DreamLine

What's Included?

What's Included?

What's Included?

Dreamline comes bundled with MagicBands for the whole family to unlock the vehicle, track reservations, and authorize purchases within the pod. Guests can also choose to showcase their Dreamline vehicle in one of the park’s daily parades, turning their ride into part of the show.

Dreamline comes bundled with MagicBands for the whole family to unlock the vehicle, track reservations, and authorize purchases within the pod. Guests can also choose to showcase their Dreamline vehicle in one of the park’s daily parades, turning their ride into part of the show.

Dreamline comes bundled with MagicBands for the whole family to unlock the vehicle, track reservations, and authorize purchases within the pod. Guests can also choose to showcase their Dreamline vehicle in one of the park’s daily parades, turning their ride into part of the show.

Ride Control

Ride Control

Ride Control

During checkout, guests will choose which passengers are granted permission to control stops, purchases, and in-car settings to prevent kids from making unauthorized purchases.

During checkout, guests will choose which passengers are granted permission to control stops, purchases, and in-car settings to prevent kids from making unauthorized purchases.

During checkout, guests will choose which passengers are granted permission to control stops, purchases, and in-car settings to prevent kids from making unauthorized purchases.

Integration Into Disney

Integration Into Disney

Integration Into Disney

Disney May Be Exploring Autonomous Vehicles

Disney May Be Exploring Autonomous Vehicles

Disney is already exploring autonomous vehicle solutions. In 2017, the company partnered with Navya and Local Motors to test self-driving shuttles. However, the tests were abandoned due to limited maneuverability and poor sensor quality.

Navya faced major setbacks due to technological limitations.

Shuttles had poor maneuverability and limited sensors, causing abrupt stops and minor collisions, poor for crowded environments.


Los Angeles Times

Local Motors struggled with financial instability and regulatory barriers.

The company lacked long-term funding, leading to its shutdown, and faced legal disputes that further stalled development.


RCR Wireless News

DreamLine builds on this legacy by integrating advanced technology in a more scalable, family-focused package. Our vehicles would include 360-degree sensors, predictive AI to handle crowd flow, and lane-specific navigation to prevent congestion.

“CEO Bob Iger committed $60B to a 10-year expansion of Walt Disney World, including new attractions and park redesigns”.

“CEO Bob Iger committed $60B to a 10-year expansion of Walt Disney World, including new attractions and park redesigns”.

Orlando Weekly

This concept aligns perfectly with Disney’s long-term strategy. With the company investment to expand the park experience, there is a clear opportunity to invest in infrastructure updates, such as DreamLine lanes, charging docks, and themed integration points.

Dedicated Lanes

For the DreamLine to seamlessly navigate around the parks.

Charging Stations

Readily available within the parks for each DreamLine to easily recharge.

Parking Zones

Throughout the park to ensure any DreamLine has a place to stop.

Limited Fleet

Limited Fleet

While DreamLine is there to provide a key service to families across the parks, we understand the need to limit the amount of vehicles due to overcrowding issues. To combat this, only a limited number of vehicles will be available for purchase.

Benefits

Benefits

Benefits

New Market Of Visitors

New Market Of Visitors

It makes the Disney experience more inclusive for people with limited mobility, young children, and older guests who before may have chosen not to come to Disney due to the physical strain.

Increasing Park Dwell Time

Increasing Park Dwell Time

Reduces physical strain empowers families to stay connected, relaxed, and joyful, opening the door for longer, more fulfilling visits.

Increases In-Park Spending

Increases In-Park Spending

Onboard access to food ordering, shopping, and special events may boost in-park spending, while improving guest satisfaction and retention.

Creates New Monetization Opportunities

Creates New Monetization Opportunities

Opens up upsell tiers for themed pods, exclusive character designs, in-app experiences, and parade participation.

Strengthens the Disney Brand Promise

Strengthens the Disney Brand Promise

Reinforces Disney’s reputation as a leader in magical, inclusive, and innovative experiences.

Extends Storytelling Beyond Rides

Extends Storytelling Beyond Rides

Transforms transportation into another touchpoint for IP engagement, with themed characters, games, and immersive content.

Concept Is Scalable To Other Theme Parks

Concept Is Scalable To Other Theme Parks

While DreamLine is designed specifically for Disney, we also considered its scalability to other parks where families have to walk far distances to get around. Our concept is adaptable to Universal Studios, Six Flags, and similar family-oriented destinations.

Meet The Dream Team

This team was incredibly driven, curious, and excited to create something truly magical. Click on their photos to see their portfolios!

Alana Watts

Branding/Visual Lead

Austin De Nijs

Animation/Modeling Lead

Andrea Da Silva

UI Lead

Nikki Hahn

Illustration/Exterior Lead

Kara Rivenbark

Interaction Designer

Alana Watts

Branding/Visual Lead

Austin De Nijs

Animation/Modeling Lead

Andrea Da Silva

UI Lead

Nikki Hahn

Illustration/Exterior Lead

Kara Rivenbark

Interaction Designer

Alana Watts

Branding/Visual Lead

Austin De Nijs

Animation/Modeling Lead

Andrea Da Silva

UI Lead

Nikki Hahn

Illustration/Exterior Lead

Kara Rivenbark

Interaction Designer

KARA RIVENBARK

KARA RIVENBARK

KARA RIVENBARK